Archives for October 2013

Funchal, Madeira, Portugal


Funchal is an island in the Atlantic ocean near the Canary Islands off the west coast of Northern Africa. Surprisingly lush, the island and the people made our day here just perfect. Joined by Rena, who is the from the San Francisco area, the … [Read more...]



Barri Gothic Cathedral Sagrada Familia Church Barceloneta near pier Montserrat Benedictine Monastery Kathryn, Arc de Triomf amazing buildings Codorniu Winery … [Read more...]

Customer Service Excellence


The other day while looking for an optical shop to do some minor repairs on my glasses, I made a call to Maxim-Eyes Optical in Langley. When the after-hours machine answered I decided to call later and hung up without leaving a message. To my … [Read more...]